7.1 surround sound not working on my Razer Kraken headphones. I have tried reinstalling the software but it doesn't seem to be working. I have been using these headphones with surround sound
Razer Kraken 7.1 V2: 7.1 Surround Sound - Retractable Noise-Cancelling Mic - Lightweight Aluminum Frame - Gaming Headset Works with PC, PS4, Xbox One, Switch, & Mobile Devices - Black